Privacy Policy

Welcome to House of Ottawa. Please read these Terms of Service ("Terms") carefully before using our website or purchasing our products.

ACCEPTANCE OF TERMS

This website is operated by House of Ottawa. Throughout this site, "we," "us," and "our" refer to House of Ottawa.

By accessing or using houseofottawa.com (the "Website") or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please do not use our Website or Services.

We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of any modifications.

1. ELIGIBILITY

By using our Website, you confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction
  • If you are a minor, you have obtained permission from a parent or legal guardian
  • You will not use our products for any illegal or unauthorized purpose
  • You will comply with all applicable laws, including copyright laws

2. USE OF SERVICE

You agree NOT to:

  • Transmit viruses, malware, or any destructive code
  • Use our Service for spam, phishing, or scraping
  • Reproduce, duplicate, copy, sell, or resell any portion of our Service without written permission
  • Provide false or misleading information
  • Harass, abuse, or discriminate against others
  • Interfere with the security features of our Website
  • Infringe on intellectual property rights

We reserve the right to:

  • Refuse service to anyone for any reason at any time
  • Terminate your access immediately if you violate these Terms

3. PRODUCTS & SERVICES

Availability

  • Products may be available in limited quantities
  • Products are available exclusively online and shipped directly from our suppliers
  • We reserve the right to limit quantities, discontinue products, or restrict sales to specific regions

Accuracy

  • We make every effort to display product colors and images accurately
  • We cannot guarantee that colors on your screen match the actual products
  • Product descriptions, specifications, and prices are subject to change without notice

International Shipping

  • All products are shipped from our suppliers
  • Customers are responsible for all customs duties, import taxes, and clearance charges
  • These additional costs are not included in your order total

Quality

  • We strive for quality but cannot guarantee that products will meet your expectations
  • Defective items: See our Returns Policy for replacement options

4. PRICING & ORDERS

Prices

  • All prices are subject to change without notice
  • We reserve the right to modify or discontinue products at any time

Order Acceptance

  • Product listings are not binding offers but invitations to purchase
  • Your order constitutes an offer to buy
  • We send an automated email confirmation upon receiving your order
  • Contract is formed when we accept and process your order, not upon email confirmation

Order Restrictions We reserve the right to:

  • Refuse, limit, or cancel any order
  • Limit quantities per person, household, or order
  • Restrict orders that appear to be from dealers or resellers

5. ACCOUNT INFORMATION

You agree to:

  • Provide current, complete, and accurate information
  • Update your account details promptly (email, shipping address, payment information)
  • Maintain the confidentiality of your account credentials

6. PAYMENT

Security

  • Credit card information is always encrypted during transmission
  • Other content may be transmitted unencrypted across networks

Accuracy

  • You are responsible for ensuring payment information is correct
  • We may cancel orders if payment cannot be processed

7. INTELLECTUAL PROPERTY

All content on this Website (text, images, logos, graphics, designs) is the property of House of Ottawa or our licensors and is protected by copyright and trademark laws.

You may not:

  • Copy, reproduce, or distribute our content without written permission
  • Use our trademarks or branding without authorization

8. USER CONTENT & COMMENTS

Submissions If you submit content (reviews, feedback, suggestions, photos, etc.), you grant us the right to:

  • Use, edit, copy, publish, and distribute your content in any medium
  • Use your submissions without compensation or acknowledgment

Your Responsibilities You agree that your submissions will:

  • Not infringe on any third-party rights (copyright, trademark, privacy)
  • Not contain defamatory, obscene, or unlawful material
  • Not contain viruses or malicious code
  • Be accurate and not misleading

We reserve the right to:

  • Remove any content that violates these Terms
  • Monitor and edit user submissions at our discretion

9. THIRD-PARTY LINKS & TOOLS

Our Website may contain links to third-party websites or provide access to third-party tools.

Please note:

  • We do not control or endorse third-party content
  • Third-party links are provided "as is" without warranties
  • We are not responsible for third-party content, products, or services
  • Any transactions with third parties are solely between you and them
  • Review third-party terms and policies before making purchases

10. PRIVACY

Your use of our Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. DISCLAIMER OF WARRANTIES

Our Service is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, either express or implied.

We do not warrant that:

  • Our Service will be uninterrupted, timely, secure, or error-free
  • Results obtained from the Service will be accurate or reliable
  • Errors will be corrected
  • The Service will meet your requirements

You use our Service at your own risk.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, House of Ottawa and its officers, directors, employees, and agents shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Any damages arising from your use or inability to use our Service
  • Any damages resulting from products purchased through our Service

This limitation applies even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13. INDEMNIFICATION

You agree to indemnify and hold harmless House of Ottawa and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your violation of any law or third-party rights
  • Your use of our Service
  • Any content you submit

14. STATUTORY WARRANTIES

Nothing in these Terms affects your statutory rights under applicable consumer protection laws.

15. TERMINATION

Your Rights You may stop using our Service at any time by notifying us at info@houseofottawa.com.

Our Rights We may terminate or suspend your access immediately, without notice, if you:

  • Breach any provision of these Terms
  • Engage in prohibited activities
  • Pose a risk to our Service or other users

Effect of Termination

  • You remain liable for all amounts owed through the termination date
  • Sections that should survive termination (indemnification, disclaimers, limitations of liability) will continue to apply

16. GOVERNING LAW & DISPUTES

These Terms are governed by the laws of [Insert Your Jurisdiction] without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our Service shall be resolved in the courts of [Insert Your Jurisdiction].

17. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and House of Ottawa regarding your use of our Service.

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

19. CONTACT US

Questions about these Terms of Service should be directed to:

House of Ottawa
Email: info@houseofottawa.com
Website: houseofottawa.com